Posts Tagged ‘Excellence’

Exceptional service is service that is out of the ordinary and relates to or forms an exception. It is unusual, remarkable and superior.

Exceptional products stand out from the crowd. They perform at a higher level, last longer, give more value for the dollar, provide comfort or convenience to our lives and are the ones that we will purchase time and time again.

Exceptional people are the type of people that I like to hang around. They are givers. They are achievers. They speak good words. They never quit.

They pursue excellence in all their endeavours and choose to walk the extra mile while smiling the largest smile.

These people are exclusive because they are an exception.

Their lives are ‘an exception to the rule’ because they rule their lives differently to the mass of humanity who choose to follow the crowd.

And that, I propose, is what makes them exceptional…

I hate ruts. They’re like graves for dead men. I’m alive. And when confronted with anything that looks like a grave I hire a front end loader and demolish it.

I hate restrictions. They stop me from pushing ahead in the pursuit of my dreams. I break restrictions with my bare hands.

I hate the words, ‘You can’t do that. You can’t go there. You’re not qualified.’ I bite those words between my teeth and declare defiantly, ‘Watch me!’

I hate impossibility. I look at it square in the face and breathe all over it, ‘Nothing is impossible to me because I have a belly full of belief.’

I hate ignorance. It is the blight of all the humanity who struggle to make ends meet, day in and day out. I make it my mission to acquire knowledge, seek out mentors and share what I’m learning with others as fast as I learn it.

I hate conformity. When anyone tries to stick me in a box, I kick it out. I refuse to be hemmed in because I’m a free spirit with my own dream and my own method of pursuing that dream and its fulfilment.

ACCEPT NOTHING LESS THAN WHAT YOU EXPECT

l love challenges. They are an opportunity to draw out my hidden strengths that would have never been found if trouble hadn’t darkened my door.

I love mistakes. They are my teacher. I learn from them. They cause me to stop and evaluate in order to make corrections so that I don’t repeat them time and time again.

I love roadblocks. They cause me to become more and more creative. Because I know that there is a way, I will find a way.

I love storms. For every storm there is always a rainbow to be found. And at the end of every rainbow there is a pot of gold.

I love the words ‘impossible’ and ‘quit’. I get to prove them wrong time and time again as I rip them out of my dictionary.

I love confrontation. It allows me to walk graciously while maintaining my integrity and holding onto my dignity.

EXCEPTIONAL PEOPLE ACCEPT NOTHING LESS THAN BEST

So, to become an exception, or to live an exceptional life, one needs to live differently.

It comes down to habits.

I recently picked up a book about the world’s best swimmer Ian Thorpe and in reading about his daily training schedule it didn’t take a genius to work out why he is so good.

Apart from him being blessed with huge feet, that must act like the propellor of a ship, he has followed up his passion with years of dedication and hard work.

These habits have flowed over and into his ability to become a champion in his chosen field of endeavour.

If you desire to be exceptional, in whatever field you choose, then you too must refine your daily habits and consistently apply them to your daily life.

For me to improve as a writer, I must write every day. I must read a whole lot more than I write. I must study other writers. I must be diligent and consistent. I must be passionate and that passion increases as I work harder and get to know my subject better and better through use.

Don’t be satisfied with anything less than exceptional. Rise to the challenge to be the best you, you can possibly be. Accept nothing but the best from yourself, starting today.

Motivational Quote: Except you live exceptionally you will never live an exceptional life.

I recently had the following information shared with me at a seminar on how to live a life of excellence. So let me pass it on to you…

1. Build with purpose and passion.
2. Identify problems and search for answers.
3. Be original by learning from others successes. But at the same time pursue your own.
4. Help build community wherever you go.
5. Venture from your comfort zone.
6. Respect each other and yourself.
7. Think out of the box.
8. Deliver more than you promise.
9. Take risks and have fun.

And as Earl Nightingale said, ‘Excellence always sells.’

Just this week I came across a quote written by the world famous quote supplier called Anonymous. And here it is:

Every job is a self-portrait of the person who did it. Autograph your work with excellence.

As a boy, before the age of 12, I recall never ever wanting to perform in a pleasing manner when it came to doing schoolwork. My work was scratchy, scrappy and plain ugly. The only thing I was ever interested in doing after school was to kick around a soccer ball. As soon as I’d arrive home after school I’d grab something to eat and head off to one of my mate’s place. There I would stay for the rest of the afternoon. Homework was rarely done, or if it was ever done, was done in a rush.

One of my memories of my schoolwork to that point was cramming for an assignment on Sunday afternoon for a Monday morning delivery. Another was peeking over the shoulder of a more intelligent student during a test to see if I could gain some extra marks without the use of my own brainpower.

In Year 6, where I spent two years of my life, yes I repeated that year, all that was important to me was to have the best looking girlfriend and to conquer the longest kiss while the rest of the class looked on in the class storeroom.

I was elected School Captain in my second year of Year 6. For what reason I don’t know. It certainly wasn’t the teacher’s vote, but rather the enviable kids of this cool and undisciplined kid in their year.

But then it was time to attend Secondary school. For the first year there I landed in the B class, and seeing that it went from A to F I was feeling pretty cocky. I’d got by on a wish and a prayer up to that point of my educational life and so I decided that by doing the same as I had done before I would cruise through the rest of my education. WRONG.

At the end of that year I faced the humiliation of delegation in a number of my main subjects, and that meant I was headed straight into the C class.

FAILURE WAS MY WAKE UP CALL

I suddenly came to the realization that ‘good enough’ was not going to be ‘good enough’ any more.

And on coming to that realization, my attitude towards education changed dramatically. In Mathematics that year I topped my year, beating nearly 200 students, and was immediately put up into the A class. The same happened in English. And in all my other subjects, in my third year of secondary school, I was placed into the A classes. For the rest of my schooling that is where I stayed.

I was not necessarily the most intelligent of my class, but I was one of the hardest workers. I strove to be the very best that I could be. It was if a transfusion of excellence had been plunged into my veins. For the old Peter Sinclair who had accepted mediocrity in everything he did had overnight been transformed into the new Peter Sinclair who would only accept excellence in everything that he touched.

This is what I have learnt:

If you’re going to do something, do it well. Whatever you do, make sure that you do it with ‘icing on the top’. Go the extra mile and always give a little more. Do what others don’t expect. Always provide an element of surprise. The difference between good and great is a little extra effort. An extraordinary person is an ordinary person who does just that little bit extra. Be faithful and reliable over a few things and then watch your responsibility and abilities grow.

And if you don’t like what you’re doing, either change your attitude or change what you’re doing.

Think quality. Be committed to excellence and victory and you will win.

DISCIPLINE IS THE FOUNDATION OF EXCELLENCE

But how does one become disciplined?

Amidst my disastrous educational start in this world, there was one thing that did teach me the art of discipline. When I was only six years of age my mother decided that she wanted to learn the piano and so at the same time she decided that I was to learn the piano as well. That in itself required the act of practice five days a week with a weekly analysis of my efforts by another teacher on one of those days.

So while my other academic studies were waylaid, I was up early every morning and at the piano with my daily practice. This instilled within me the art of discipline, which I have in the ensuing years translated over and into my business life and into the writing of books.

And there is one thing that I have learnt and it is this: that no matter how gifted you may be, ‘your gifts will never reach their maximum potential without the application of self-discipline’.

John C. Maxwell, in his book Leadership 101 provides us with three ways in which this self-discipline can be developed, and they are: challenge your excuses, remove rewards until the job is done and stay focused on results.

1. CHALLENGE YOUR EXCUSES

Excuses are the shovels with which you build your own grave. The buck must stop with you and me. If we make a mistake, we need to claim ownership of that mistake and learn from the failure. We must analyze it and find out how never to repeat it again.

Your excuse for why you can’t exercise daily needs to be addressed eyeball to eyeball. Look at yourself in the mirror and tell yourself to stop lying to yourself. There is no reason why you shouldn’t exercise daily and then find a way that suits your lifestyle and stick with it.

2. REMOVE REWARDS UNTIL THE JOB IS DONE

Here’s a delightful story that John C. Maxwell shares.

‘An older couple had been at a campground for a couple of days when a family arrived at the site next to them. As soon as their sport-utility vehicle came to a stop, they couple and their three kids piled out. One child hurriedly unloaded ice chests, backpacks, and other items while the other two quickly put up tents. The site was ready in fifteen minutes.

The older couple was amazed. “You folks sure do work great together,” the elderly gentleman told the dad admiringly.

“You just need a system,” replied the dad. “Nobody goes to the bathroom until camp’s set up.’

So make certain you eat the ice cream after your vegetables and not before.

3. STAY FOCUSED ON RESULTS

Author H. Jackson Brown Jr. wrote, ‘Talent without discipline is like an octopus on roller skates. There’s plenty of movement, but you never know if it’s going to be forward, backwards, or sideways.’

So if you are busy, busy, busy and yet are not getting the results that you would expect from such activity, maybe it’s time that you stopped and asked yourself some of the following questions:

How much time have I given to daily disciplined activities this past week?

What did I do this past week to develop myself professionally?

How much daily exercise did I do this past week?

How much money did I save or invest this past week?

How much television have I watched this week?

If you are not satisfied with the answers that you are giving yourself right now, then it’s time to step up to living an excellent life. Add a little sprinkle of self-discipline into the recipe of your life and watch the excellence gauge rise to a far more acceptable level.

Motivational Quote: A life autographed with excellence will excel.