What’s your hot button? What inspires you? What keeps you up at night? What are your dreaming about while you’re wide awake? Have you discovered it yet? Without finding your hot button, you could possibly die of frost bite – or send everyone around you to sleep. We were born to push our hot button. [...]
When it comes to giving, if you can’t give of your best then refrain from giving. Throughout the years I have been the recipient of some wonderful acts of generosity, but then there have been some occasions where I have been on the back end of some ordinary giving. If you’re led to give your [...]
There is one particular aspect of the American way of life that I really enjoy, and that is the fact that it is expected, by those who serve you, that you not only pay them for their service, but that you always add some extra money to the bill in the form of a tip. [...]
Exceptional service is service that is out of the ordinary and relates to or forms an exception. It is unusual,remarkable and superior. Exceptional products stand out from the crowd. They perform at a higher level, last longer, give more value for the dollar, provide comfort or convenience to our lives and are the ones that [...]
The older I get the more I expect excellence from my own life, from those who work for me and from those who work around me. Where would McDonalds be today if they let 15 year olds flip a burger any way they’d like, without the systems and without the training? The major reason we [...]
Exceptional service is service that is out of the ordinary and relates to or forms an exception. It is unusual, remarkable and superior. Exceptional products stand out from the crowd. They perform at a higher level, last longer, give more value for the dollar, provide comfort or convenience to our lives and are the ones [...]
I recently had the following information shared with me at a seminar on how to live a life of excellence. So let me pass it on to you… Build with purpose and passion. Identify problems and search for answers. Be original by learning from others successes. But at the same time pursue your own. Help [...]
Just this week I came across a quote written by the world famous quote supplier called Anonymous. And here it is: Every job is a self-portrait of the person who did it. Autograph your work with excellence. As a boy, before the age of 12, I recall never ever wanting to perform in a pleasing [...]
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